You can void invoices and payments for current students and prospective students on the individual’s billing tab. For information about entering payments or generating invoices, see Enter and Post Transactions.

All voided transactions appear in red when the Show Voided option is selected.

  1. On the Home screen, click Students or Prospective Students.
  2. Double-click a student’s name.
  3. Click the Billing tab.
  4. In the Invoices and Payment list, select the Payments option.
  5. Click on the payment you want to void.
  6. Click Void.
  7. When the confirmation message displays, click Yes.
  1. On the Home screen, click Students or Prospective Students.
  2. Double-click a student’s name.
  3. Click the Billing tab.
  4. In the Invoices and Payment list, select the Invoices option.
  5. Click on the invoice you want to void.
  6. Click Void.
  7. When the confirmation message displays, click Yes.

Manage Billing