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Problem


When trying to print W-2s, this error displays: 

"DBISam Engine Error 11013 access denied to table or backup file"

Products affected: Payroll

Versions affected: Any

Solution


To resolve this error, have your network technician give you full control rights to C:\WINACS and X:\ACSNET .

For ACS to work properly, all network users need full access to the X:\ACSNET and C:\WINACS directories. X represents your network drive letter.

Your network technician can check your network rights and file permissions. To learn more about this, see Microsoft's articles on File Sharing Essentials for Windows.