2021 is coming to a close, so it's time for your books to do the same!

Page tree

Problem


When trying to access Attendance, this error displays: 

"Access denied DBISam engine error 11013."

Products affected: Attendance

Versions affected: Any

Solution


You do not have full control rights to the X:\ACSNET folder. X represents your network drive.

For ACS to work properly, all network users need full access to the X:\ACSNET and C:\WINACS directories. X represents your network drive letter.

Your network technician can check your network rights and file permissions. To learn more about this, see Microsoft's articles on File Sharing Essentials for Windows.