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Administrators can delete registrations if no online payments were made. If the Payment Status is Refund Due, you cannot delete the registration until the refund has been processed. 

 Deleting a registration cannot be reversed.

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To

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delete a registration

  1. Point to Events, then click Events Setup.
  2. In the list of events, click the Seats Sold value for the event.
  3. For the registration you want to delete, click

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  1. Image Added.
  2. When the confirmation message displays, click OK.

 

Related topics
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Process Refunds
Cancel Event Registrations
Manage Event Registrants