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The Zebra GX420d is compatible with ACS, PDS, and HeadMaster desktop and OnDemand. This printer offers a small footprint, and it’s designed for low- to mid-volume label printing needs. It's ideal for creating person ID and access control, security, and photo processing labels.

Mac computers are not compatible with the Zebra GX420d Wireless printer


Setup instructions are also available in PDF format. Download the setup instructions for Windows. Image Modified

Setting up the Printer on a Windows PC

  • If you use a Mac, you'll need to contact Support at 1-800-669-2509 for assistance.
  • Do not plug the printer into your computer. You will do that later in the procedure below.

titleSTEP 1. Gather the following information about your network:
  1. Static IP address
  2. Subnet mask
  3. Default gateway
  4. SSID
  5. The type of security or encryption used on your network, such as WPA2, WEP, etc.
  6. Wireless password or key

titleSTEP 2. Perform the initial printer setup on each computer you plan to print from.
  1. Insert the Zebra Setup Utilities CD.
  2. Double-click the Zebra Application.exe file. The installation wizard displays.
  3. Click Next in each window to accept the default settings.
  4. In the final window, click Finish.
  5. The first window of the System Prepare Wizard displays. Click Next to preload the print driver package.
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  6. After the print driver package preloads, select the USB (Universal Serial Bus) option, and click Next

    (warning) Note: You must set up the printer for USB before configuring it for wireless.
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  7. Follow the first set of instructions in the window for USB connectivity.
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  8. After your Windows operating system displays a message that your new hardware is installed and ready to use, click Finish.
  9. The Zebra Setup Utilities window displays. Select the GX420d printer icon to activate the printer configuration options in the window.
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titleSTEP 3. Configure the printer settings.
  1. In the Zebra Setup Utilities window, click Configure Printer Settings. The Label Parameters window displays.
    1. In the Units drop-down list, select inch.
    2. Set the width to 2.25 and the height to 4.00.
    3. Set the orientation to Normal.
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  2. Click Next. The Speed and Darkness window displays. The options in this window set the speed of the label feed and the darkness of the ink. Click Next to accept the default selections.
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  3. The Media window displays. Click Next to accept the default selections.
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  4. The Advanced Settings window displays. Click Next to accept the default selections.
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  5. The Real Time Clock window displays. Click Next to accept the default selections.
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  6. The Front Panel Protection window displays. Click Next to accept the default selections.
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  7. The Sensor Settings window displays. Click Next to accept the default selections.
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  8. The Save Settings window displays. 
    1. By default, the Save settings to File check box is clear. This ensures that your saved settings are stored in your printer.
    2. Click Finish.

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titleSTEP 4. Configure the printer for wireless connectivity.
  1. In the Zebra Setup Utilities window, click Configure Printer Connectivity, then select Wireless, and click Next.
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  2. In the IP address window, you must assign an IP address, subnet mask, and default gateway (router IP address) for your printer.
    1. Select Static.
    2. Optionally, you can enter a hostname which is a descriptive name for your printer on your network. For example, if it’s a dedicated printer for the nursery, you might assign Nursery1 as a hostname.
    3. Enter your IP settings, and click Next.
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  3. The Define Radio Settings window displays. Click Next to accept the default settings.
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  4. In the Define Country and Channel List window, select your country, and click Next.
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  5. In the Wireless settings window: 
    1. Enter your ESSID.
    2. In the Security mode drop-down list, select the appropriate encryption protocol for your wireless network, and click Next.
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  6. A Security settings window displays according to the security mode you selected in the previous window. Select String, enter your PSK name as a string, and click Next.

    (warning) Note: To enter the PSK name in Hex format, please see your network administrator or IT technician.
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  7. The Advanced wireless settings window displays. To access detailed options for your wireless settings, click Advanced Settings. When finished, click Next.
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  8. The Final stream window displays the connectivity configuration settings that will be sent to the printer. Click Next.
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  9. In the Send data window, select Printer, and click Finish.
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  10. Turn off the printer, and then turn it back on. Wait about 15 seconds to ensure the LCD screen on the printer displays the static IP address and the signal strength. 

    Now you are ready to configure your Zebra printer for wireless connectivity within your Windows operating system.

titleSTEP 5. Add your printer as a wireless printer in Windows.
  1. In Windows, select Control Panel.
  2. Click Devices and Printers. The Devices and Printers window displays with printer icons representing each printer connected to your computer.

  3. On the top task bar, click Add a printer. A wizard displays that will guide you through adding your Zebra printer with wireless connectivity.
  4. Click The printer that I want isn’t listed. A window displays with printer options.
  5. Select Add a local printer or network printer with manual settings, and click Next.
  6. Select Create a new port.
  7. In the drop-down list, select Standard TCP/IP Port, and click Next.
  8. In the Hostname or IP address field, enter the static IP address. Accept the default settings for the other options, and click Next.
  9. Accept all default settings, and click Next.
  10. Select manufacturer ZDesigner and model ZDesigner GX420d, and click Next.
  11. In the next few windows, you will have the options to verify the printer name, set it as the default printer, select if you want to share the printer, and describe the printer location.
  12. In the last window of the wizard, click Finish without printing a test page. The wizard closes, and the Devices and Printers window displays.
  13. Unplug the USB cable from your printer.
  14. In the Devices and Printers window, right-click on the ZDesigner GX420d icon, and select Printer Properties. The Properties window displays with a group of tabs.
  15. On the Advanced tab of the Properties window, click Printing Defaults. The Printing Defaults window displays with a group of tabs.
  16. On the Options tab, set the width to 2.25 and the height to 4.00. Select landscape, and click OK. The Properties window remains open.
  17. On the Options tab, verify the label settings and click OK. The Printing Preferences window closes, and the Properties window remains open.
  18. On the General tab, click Preferences. The Printing Preferences window displays with a group of tabs.
  19. On the General tab, click Print Test Page in order to print a test label.
  20. After the test label prints, click OK to close the Properties window.

    Your printer is now ready to use.

To view forms and supplies that work with our software and services, visit our online store.

(tick) If you have questions or concerns about using a wireless printer, please read our Wireless Printing Terms and Recommendations.