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Problem


When installing a new workstation to the HeadMaster server, these errors display: 

Cannot access \\servername\Hmaster\setuphm.exe

 

Could not initialize installation. H:\setuphm.exe. 

The administrative user can add a test folder to the mapped drive without issues, but the system cannot find the file. 

Products Affected: HeadMaster

Versions Affected: Multiple Versions

Solution


To resolve this, contact HeadMaster Support for assistance.