OnDemand Customers
If you use OnDemand, view information on setting exclusions in your anti-virus software.
If you are using anti-virus software, set up an exclusion or an exception within your anti-virus software for the following folders:
Hidden Files
If any of these folders do not display, they may be hidden files.
You should also set up an exclusion or an exception for the following programs, all located in C:\WINACS:
Sometimes anti-virus software incorrectly flags a trusted file as a harmful file. Since this may occur with these files and folders, setting up an exclusion or an exception prevents your anti-virus software from taking action against them.