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You can press F1 on your keyboard or click the question mark icon  in the upper-right corner of any program window to view the relevant online help.

PDS Support

To receive assistance with PDS products, you can visit the Client Portal or call us directly at 1-877-737-4457. You must provide your site number and PIN, and have a valid support package.

PDS Support Department Hours:

Mon-Thurs 9 am to 8 pm EST
Fri 9 am to 6 pm EST

Network Support

PDS can only provide network support for its licensed software programs. If you do not have a valid Network/Multiuser license, contact your system administrator or certified network software technician for assistance with installation, support, or troubleshooting of your network.

 How do I know if my network configuration is supported by PDS?

Go to File > About, and the About PDS Church Office window displays.

  • If you have a Network/Multiuser license, it's indicated next to the Version number.
  • If "Network/Multiuser" is absent, PDS Support cannot assist you with your network configuration. If you're interested in purchasing PDS Network Support, please contact a Sales representative at 1-800-892-5202.

Printers

If you need assistance with your printer, contact the hardware representative or visit the printer manufacturer’s website to download and install the latest printer drivers for your particular printer and model. We recommend using a tray-fed laser or inkjet printer that is compatible with PDS System Requirements.



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