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After installing OnDemand, Windows® users need full control permissions to the following folders:

  • C:\Program Files\IDS LLC (For 64-bit operating systems, it's C:\Program Files(x86)\IDS LLC)
  • C:\Temp
  • C:\Windows\Temp

By allowing full control of these folders, you can avoid some problems with printing, logging in, and other functions in OnDemand and its programs. Please note that this is full control permissions and not administrative rights.

 To give full access to a folder
  1. Right-click on the folder, then click Properties.
  2. Click the Security tab. 
  3. Click Edit.
  4. For each user listed, select the Allow check box under Full Control.
  5. Click Apply, then click OK twice.
    Folder Permissions


If there is not a user called "Everyone" in the list, click Add. Enter "Everyone" in the Enter the object names to select field. Click Check Names, then click OK. Give this user full control as well.

Adding a User for Folder Permissions