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In some situations, you may need to prevent users from accessing areas of your Extend site. You can remove user roles from the account, change the user account status, or delete the user account. This section provides information on changing the user account status and deleting the user account.

Changing the User Account Status

Site administrators can change the status of a user account to Active, Inactive, or Locked. When you deactivate or lock a user account, it remains in the User Manager list, but the user cannot access Registered User channels, staff channels, or the Extend administration pages.

 To deactivate a user account
  1. Point to Account, then click User Manager.
  2. In the User Manager list, select the user that you want to deactivate.
  3. Under Actions, click View/Edit Properties.
  4. In the Status drop-down menu, select Inactive.
  5. Click Save.
 To lock a user account
  1. Point to Account, then click User Manager.
  2. In the User Manager list, select the user account that you want to lock.
  3. Under Actions, click View/Edit Properties.
  4. In the Status drop-down menu, select Locked.
  5. Click Save.

Once you deactivate or lock a user account, you can activate the account again. When you activate accounts, Extend gives the users the same rights that they had before you changed their account status.

 To activate a user account
  1. Point to Account, then click User Manager.
  2. In the User Manager list, select the user account that you want to activate.
  3. Under Actions, click View/Edit Properties.
  4. In the Status drop-down menu, select Active.
  5. Click Save.

Deleting User Accounts

If you want to prevent a user from signing in to Extend, you can delete the user account from Extend. Only site administrators can delete user accounts. Once you delete a user account, the user cannot sign in to any areas of your Extend site.

If you delete a user who owned articles, Extend lists all of the content items as “Unassigned.” Only site administrators can access unassigned content items.

Note

You can assign all of the content items to another user before you delete the user account. See Managing User Roles.

 To delete a user account
  1. Point to Account, then click User Manager.
  2. In the User Manager list, select the user account that you want to delete.
  3. Under Actions, click Delete User(s). A confirmation message displays.
  4. Click OK.