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Problem


When logging into Access ACS, the My Overview and My Dashboard tabs do not display.


Products affected: Access ACS

Versions affected: Any

Solution


The My Overview and My Dashboard tabs are set to display personal information from the database for the user that is logged in. 

If the user was not added using the Select user from your People records, the system does not connect the user to an individual in the database.

 To add a user from the ACS People database
  1. In the top right corner, under Users, click Add New User.
  2. Under User Information, click Select user from your People records.
  3. Locate the individual's name and add them as a member, lay leader, staff, or admin. When the individual logs in, those sections display.