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Problem


The Pledge Listing report does not print the names for two people who are married. Only the gifts and pledge amounts display.

Products affected: Contributions

Versions affected: Any

Solution


The Retain option is selected on the Label Names tab in Add/Edit Individuals. To resolve this, clear this option.

 To clear the Retain option
  1. Under Manage Records, click the People tab.
  2. In the drop-down list, select View/Edit Individual and click Go .
  3. Select the desired individual's name and click View/Edit.
  4. Click on the Label Names tab, then clear Retain.
  5. Click OK, then Close.
  6. Print the report again.