Constant Contact Customers: Join our partnership program to save 20-30%. Sign up on our Constant Contact Partnership Portal.

Not a Constant Contact customer? Try it for free. When your trial ends, you'll automatically be enrolled in our partnership program to continue saving.

Page tree

 

 

What is the Scheduled Backup service?


Scheduled Backup

The Scheduled Backup service enhances the regular ACS backup by including the manual backup application and scheduled backup application in one location. The Scheduled Backup program replaces the Automatic Backup program.

ACS recommends that you install and use the service on your server. The Scheduled Backup service is available for ACS 9.1 and above.

Return to top

 

How do I install and configure the Scheduled Backup service?


The install utility for the backup service program is included with the installation of ACS 9.1 and above. After you install the ACS software, you must run the utility to configure the backup service program. To access the backup service program, you must have user rights to back up data in ACS Utilities, and you must have a valid ACS user name and password.

If you are on a network, install the ACS Scheduled Backup program on the server. Install the program on the server from a local drive with the destination going to a local drive on the server. Set up the service using the Admin Account instead of a local system account.

 To install the Scheduled Backup service
  1. On the Microsoft® Windows® taskbar, click Start, and then Run.
  2. In the Open text box, enter X:\ACSNET\Backup_Service_Install.exe. Substitute your network drive letter for X.
  3. Click OK. This installs the ACSService.exe to X:\ACSNET.
 To set up the service
  1. On the Microsoft Windows taskbar, click Start.
  2. Right-click My Computer, and then click Manage.
  3. Under Computer Management, expand Services and Applications, then click Services.
  4. Under Name, click ACS Service.
  5. Select the Log On tab.
  6. Select Local System Account. (User name and password are not required). Do not allow the computer/server to be off-line, logged off, hibernating, and do not turn off the hard drive. LiveStor will not run in these situations.
  7. Enter your password again to confirm it.
  8. Click Apply.
  9. Click OK.
  10. Click Restart the Service.
 To configure a scheduled backup
  1. On the Microsoft Windows taskbar, click Start > All Programs > ACS Technologies > ACS Tools.
  2. Enter your ACS user name and password.
  3. In the list of options, click Scheduled Backup.
  4. Under Data Options, select a backup option.
  5. Under Additional Options, select the appropriate options.
  6. Enter a Schedule Name (required). The name displays in the Scheduled Backup log.
  7. Select the directory where you want to store the backup files. The Destination Directory defaults to C:\ACS_Backups. For each scheduled backup job that you set up, you can enter a different destination directory to store the backup file. ACS Technologies recommends that you select a location on your local drive; however, do not choose the WINACS or ACSNET directories.
  8. Select the number of stored backup files that you want to keep in the listed directory. As each successful backup is completed, ACS purges the oldest backup file from the directory. This process helps save storage space on your hard drive.
  9. Under Frequency, select Daily, Weekly, or Monthly.
  10. Click OK.


The Scheduled Backup program backs up to a hard drive; however, you can also back up to flash drives or similar media. If you choose to back up to a flash drive or other media, make sure the medium is inserted in the appropriate drive on the computer.

Return to top

 

Can I install the Scheduled Backup service on more than one computer?


No. You can only install the backup program on the server. If you have the backup service installed on other machines, you should uninstall it on those machines and install it on the server.

 To uninstall the Scheduled Backup service
  1. On the Microsoft Windows taskbar, right-click on Start, then click Explore.
  2. Expand C:Documents and Settings.
  3. Expand All Users.
  4. Expand Application Data.
  5. Click the ACS Technologies folder.
  6. Click Backup_Service_Uninstall.exe.
  7. When a confirmation message displays, click OK.
  8. Reboot your computer.

 

Return to top

 

Why is the Scheduled Backups tab unavailable in the backup program?


The program isn't available because it is not installed.

 To install the backup service
  1. On the Microsoft Windows taskbar, right-click on Start, then click Run.
  2. In the Open text box, enter X:\ACSNET\Backup_Service_Install.exe. Substitute your network drive letter for X.
  3. Click OK. This installs the ACSService.exe to X:\ACSNET.

 

Return to top

 

Where should I install the Scheduled Backup service?


ACS recommends you install the Scheduled Backup program on your server. See Installing and Configuring the Backup Service.

Return to top

 

Does everyone have to be logged out of ACS for the backup program to run?


No. Unless someone performs a function that alters the data, users can remain logged into ACS. We do recommend that you schedule your daily backups for after-hours and your weekly backups for the weekend.

Return to top

 

Can I back up any data with the Scheduled Backup program?


No. The only data you can back up is your ACS data. However, you can choose which ACS data you want to back up. You can set up one job to back up your People data, and another job to back up your Financial data. You can also select to back up all of your ACS system files. 

Full Data Backup — Select to back up or restore data in the following suites or modules: People Suite, and Financial Suite.

People Data Backup — Select to back up or restore data in the following modules: People, Contributions, Attendance, Organizations, Connections, Special Mailings, Reservations, Checkpoint, Parochial Report, and Church Growth Tools.

Financial Data Backup — Select to back up or restore data in the following modules: General Ledger, Accounts Payable, Accounts Receivable, Payroll, Fixed Assets, Parochial Report, and Purchase Orders.

Full ACS System Backup — Select to back up or restore data in the following suites or modules: People Suite, and Financial Suite. The backup also includes system files in the ACSNET or WINACS folders.

Return to top

 

Is there a certain location I should save the backup file to?


No. The default location is C:\ACS_Backups, but you can save to a different location.

Return to top

 

Why did my Scheduled Backup stop running when it had been running without any problems?


The ACS Scheduled backup was set up with the Network Administrator user name and password, and that password has changed. The Network Administrator must update the Log On for the ACS Service.

Return to top

 



Related Topics