2021 is coming to a close, so it's time for your books to do the same!

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Problem


After promoting, individuals display as primary in their old class and associate in their new class.

Products affected: Attendance

Versions affected: Any

Solution


When using Copy Current Structure, the Start Date was set for a future month.

Restore a recent backup from before the promotion was started, and then start the promotion again and change the Start Date to the appropriate month.

 To restore a backup
  1. Open the ACS Backup utility.
    a.) Windows 7: On your Windows desktop, click the Start button  in the lower-left corner of the screen. The Start menu displays. Click All Programs > ACS Technologies > ACS Tools > ACS Backup.
    b.) Windows 8.1: On the Windows desktop, click the Start button  in the lower-left corner of the screen. The Start screen displays. Click the arrow button . The Apps view displays. In the ACS Technologies section, click ACS Backup.
    c.) Windows 10: On the Windows desktop, click the Start button  in the lower-left corner of the screen. The Start menu displays. Scroll to the ACS Technologies section, and click ACS Backup.


    Link
  2. Log in using your ACS user name and password.
  3. Click Restore.
  4. Select the ACS Backup to restore and click Open. This backup must match the version and build you are currently using.

  5. Select the datasets to restore, then click OK.