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The following information consists of answers to some of the most frequently asked questions about installing the ACS Mail Modules Update.

 

What version of ACS is required to install the current Mail Module update?


To load the Mail Module update, you must be on ACS 11.0 or higher.

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How do I download the Mail Module Update?


You can download the Mail Module Update from the ACS Client Portal.

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How do I install the Mail Module Install Update on Terminal Services?


You can download the Mail Module Update from the ACS Client Portal.

In the Terminal Service session, in the Add/Remove Program window, click Add New Program. Select the location where you saved the Mail Modules download, and click MMInstall.exe. Click INSTALL THE MAIL MODULES UPDATE and follow the on-screen instructions.

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Do I install the Mail Module Update on every workstation?


Yes, you must install the Mail Module Install Update on each workstation that you use to access Cass It. For network users, once the Mail Module Update is installed, you will be prompted to update your workstation upon logging into the People Suite.

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How do I install the Mail Module Install Update on a second workstation?


To install the Mail Module Installation Update on a second workstation, follow the same procedure for loading the Mail Modules Install. Download the Mail Module Update from ACS Client Portal, click INSTALL THE MAIL MODULES UPDATE, and follow the on-screen instructions.

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Can I install CASS It on multiple workstations? If so, how?


Yes, you can install CASS It on multiple workstations. To install CASS It on an additional workstation, download the Mail Module Update from the ACS Client Portal, select INSTALL THE MAIL MODULES UPDATE and follow the on-screen instructions.

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