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In June, we corrected an important issue in ACS. 

 We resolved an issue that could stop delivery of some emails, as a direct result of major email providers such as Yahoo, Google, AOL, and Earthlink quickly complying with new DMARC security policies instituted by the Internet Engineering Task Force (IETF). Click here for more information.

In order to ensure the reliability of email delivery for ACS OnDemand users, we created the OnDemand E-mail Server option. It's the new default option for ACS OnDemand users.

What does this new option mean for you?

Let's say, for example, you want to email a report. In the screenshot below, you can see the Reply To and Name fields are empty. This is what your email window will look like the first time you send an email with the ACS release.  

In the Reply To field, enter the email address that you want your recipients to reply to.


You must enter a valid email address in the Reply To field. If you enter an invalid email address, the email will appear to send but no one will receive it.

In the Name field, enter what's called the "friendly name." The friendly name is the name that appears as the "sender" in your email recipient's inbox. In other words, it'll tell them who the email is from. You'll want to choose a name familiar to your recipients so that your emails will be noticed.

After entering this information, it'll be saved as a part of your default email information. You can edit it anytime. 

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